Pet Parent Self-Service Portal
Empower pet parents to manage their reservation, pets, and vaccination documentation all through an integrated pet parent experience.
Making a Reservation Is as Easy as a Walk in the Park
Most of the friction for pet parents happens before the stay starts — a vaccination record to dig up, a paper form to fill out again, a deposit that means calling the front desk. The portal moves all of that online.
Our intuitive workflow guides pet parents through the reservation process to select suites and addon services in a simple, convenient interface.
Petsoft prompts pet parents to provide documentation for vaccination records for any number of configurable conditions to ensure that all pets are up-to-date before they arrive!
With our integrated credit card processing capabilities, pet parents can make deposits and enter in their preferred payment method that can be used at checkout time!
Pet parents can easily and digitally manage allergy information, behavioral notes, current medications, known commands, feeding instructions, in addition to the standard information asked by traditional paper intake forms.
Everything a pet parent enters — reservation details, vaccination documents, payment method — lands directly in the same record your staff already work from, so nothing has to be typed twice.
Frequently Asked Questions
Yes. Integrated credit card processing lets pet parents make deposits and store a payment method for checkout.
No. Allergy information, behavioral notes, medications, known commands, and feeding instructions are all entered digitally through the portal.
Petsoft prompts pet parents for documentation on any configurable vaccination condition, so records are current before the pet arrives.
