Boarding Software for Kennels and Pet Resorts
Assign runs and kennels, track real-time capacity, and let no-show deposits calculate themselves — built for overnight boarding, not adapted from a dog-walking app.
Everything an Overnight Boarding Facility Needs
A boarding stay runs multiple nights, needs run turnover between guests, and a no-show costs a night nobody else can fill. Petsoft handles the full stay from reservation to departure — not a bolt-on calendar feature.
Staff view availability, create new reservations, adjust capacity limits, and modify existing stays. Run, kennel, and suite assignments all live here.
Real-time capacity and run assignment helps prevent double-booking and last-minute reshuffling before a guest ever arrives.
Vaccine records are stored on every pet profile. The pet parent uploads documents through the portal when reserving, so staff verify health requirements at arrival without digging through emails or paper folders.
When a customer does not show for a multi-night boarding reservation, cancel the reservation and Petsoft applies the no-show deposit policy you configured, adjusts the invoice automatically, and marks the reservation — no manual calculation.
Let new customers request a trial stay before committing to regular boarding. Review and approve requests before they appear on your schedule — capacity stays accurate and nothing slips through.
What makes Petsoft stand out for boarding facilities
A groomer calls out sick. You have 6 boarding guests and 4 daycare dogs arriving in 90 minutes. Petsoft shows you which runs are occupied, which staff are clocked in, and which reservations need reassignment — so you can make the call before the first car pulls in.
A dog arrives for boarding and the staff member needs to verify the rabies certificate has not lapsed. The pet parent uploaded it through the portal when they made the reservation — it is on the reservation, one click away at arrival.
A guest's stay runs long because a flight got canceled. Staff extend the reservation from the same screen, capacity updates immediately, and the invoice recalculates the extra nights — no separate change request, no manual math.
Frequently Asked Questions
Yes. Staff view availability, create new reservations, adjust capacity limits, and modify existing stays from one screen — run, kennel, and suite assignments live in the same view.
Cancel the reservation and Petsoft applies the no-show deposit policy you configured, adjusts the invoice automatically, and marks the reservation — no manual calculation.
Yes. New customers can request a trial stay; staff review and approve requests before they appear on the schedule, so capacity stays accurate.
