Nobody should find out about a lapsed rabies certificate when the dog is already at the front desk. Petsoft keeps vaccination records on every pet. You define the vaccine types and mark which are required. Pet parents upload photos or PDFs of their records, and your staff review each upload and enter the expiration dates. When a pet's vaccines are expiring or expired, a warning shows up. Petsoft also emails returning pet parents before a required vaccine runs out.
Facilities usually go looking for this when vaccination records live in email attachments and paper folders.
You define your own vaccine types in Settings and mark each one required or optional, active or inactive. Each type has its own expiration alert window, plus an optional second one. New accounts start with Bordetella, DHLPP and Rabies, all marked required, and you can change the list to match your facility. Requirements are set for the whole organization, not per service.
Your staff record an expiration date for each vaccine on each pet. Pet parents can upload an image or PDF of a record from the portal. Each upload goes into a review queue, a badge shows how many pets are waiting, and your staff enter the expiration dates from the document. Pet parents don't type the dates themselves.
Your staff see a vaccine warning next to the pet on the reservation dashboard, in customer search and on the reservation edit page, labeled required, expiring or expired. Pet parents see a banner on their My Pets page and a warning when they start a new reservation. The warnings are advisory. They flag the pet and tell the pet parent, and your staff decide whether the pet can stay or attend.
A daily job emails pet parents who have a completed stay on file when a required vaccine is close to expiring, up to twice per vaccine, using the first and second alert windows you set for that type. A first-time customer with no completed stay doesn't get these reminders. Pet parents who opted in to texts also get an SMS, on plans that include SMS.
Vaccination tracking is included on every plan, including the Free plan, which has no time limit. SMS reminders need a plan with SMS. The pricing page lists the plans, and our comparison of what kennel software does when a vaccine expires shows where Petsoft differs from other vendors.
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Kennel software Dog daycare software Pet parent portal Boarding features Pricing