Kennel software for boarding kennels and pet resorts

Petsoft runs your overnight boarding from one system. You assign runs, kennels and suites, watch capacity as it changes, keep vaccination records on every pet, and let your deposit and no-show rules do the math. Pet parents reserve and pay their deposit in their own portal.

Most kennels start looking for software when availability, vaccination records and deposits are tracked by hand. A boarding stay runs several nights, runs have to turn over between guests, and a no-show costs a night nobody else can fill.

Assign runs, kennels and suites

You see availability while you build a reservation, adjust capacity limits, and change existing stays. Run, kennel and suite assignments all live in the same view. Real-time capacity and run assignment help prevent double-booking and last-minute reshuffling before a guest arrives.

Reservation management showing run and kennel assignment

Deposits and no-shows

When a deposit policy applies, Petsoft works out the deposit when the reservation is created. If a guest doesn't show for a multi-night stay, you cancel the reservation. Petsoft applies the deposit policy you set up, adjusts the invoice and marks the reservation. Nobody calculates anything by hand.

Cancel reservation page showing the deposit paid, a $0.00 refundable amount and the deposit policy's non-refundable notice

Vaccination records

Every pet profile holds its vaccination records. Pet parents can upload a photo or PDF through the portal, your staff review it and enter the expiration dates, and a vaccine warning shows next to any pet whose vaccines are expiring or expired. There's more on how vaccination tracking works.

Trial stays

New customers can ask for a trial stay before they commit to regular boarding. You review and approve each request before it lands on the schedule, so capacity stays accurate.

Reservations pending approval list with a daycare trial and a boarding trial, each with approve and decline buttons

The pet parent portal

Pet parents reserve, upload vaccination records, fill in intake details like allergies and feeding instructions, and pay deposits online. Whatever they enter goes straight into the record your staff already use, so nobody retypes it at the front desk.

Invoices, payments and reports

Petsoft generates an invoice when a reservation is created. You can take payment by credit card, cash or store credit. There are 40+ built-in reports, and they export to Excel.

Kennel card showing run assignment for a boarding stay

Staff scheduling and access

Employees clock in and out, and the Payroll report shows scheduled and worked hours from those entries. Custom security groups set which permissions and reports each role has, so a front-desk employee can handle an arrival without seeing manager settings.

What it costs

Starter is $50 and Professional is $100 per facility per month, billed monthly with no long-term contract. The pricing page has the details.

The Free plan has no time limit and covers one location, one employee and 15 pets. Integrated payments within Petsoft raise that to three employees and 50 pets. SMS and marketing campaigns need a paid plan.

Frequently asked questions

Kennel software is what a boarding kennel uses to take reservations, assign runs and kennels, keep vaccination records, work out deposits and invoices, and schedule staff. Petsoft is kennel software for overnight boarding and daycare.

Yes. Staff view availability, create new reservations, adjust capacity limits and change existing stays from one screen. Run, kennel and suite assignments live in the same view.

You cancel the reservation, and Petsoft applies the deposit policy you set up, adjusts the invoice and marks the reservation. No manual calculation.

On every pet profile. Pet parents can upload a photo or PDF of their records through the portal, and staff review each upload and enter the expiration dates.

Yes. New customers can request a trial stay, and staff review and approve it before it appears on the schedule.

Petsoft has a Free plan with no time limit. Starter is $50 and Professional is $100 per facility per month, billed monthly with no long-term contract. The Free plan page lists its limits.

Related

Boarding features Dog daycare software Vaccination tracking Pet parent portal Pricing
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