Petsoft runs your overnight boarding from one system. You assign runs, kennels and suites, watch capacity as it changes, keep vaccination records on every pet, and let your deposit and no-show rules do the math. Pet parents reserve and pay their deposit in their own portal.
Most kennels start looking for software when availability, vaccination records and deposits are tracked by hand. A boarding stay runs several nights, runs have to turn over between guests, and a no-show costs a night nobody else can fill.
You see availability while you build a reservation, adjust capacity limits, and change existing stays. Run, kennel and suite assignments all live in the same view. Real-time capacity and run assignment help prevent double-booking and last-minute reshuffling before a guest arrives.
When a deposit policy applies, Petsoft works out the deposit when the reservation is created. If a guest doesn't show for a multi-night stay, you cancel the reservation. Petsoft applies the deposit policy you set up, adjusts the invoice and marks the reservation. Nobody calculates anything by hand.
Every pet profile holds its vaccination records. Pet parents can upload a photo or PDF through the portal, your staff review it and enter the expiration dates, and a vaccine warning shows next to any pet whose vaccines are expiring or expired. There's more on how vaccination tracking works.
New customers can ask for a trial stay before they commit to regular boarding. You review and approve each request before it lands on the schedule, so capacity stays accurate.
Pet parents reserve, upload vaccination records, fill in intake details like allergies and feeding instructions, and pay deposits online. Whatever they enter goes straight into the record your staff already use, so nobody retypes it at the front desk.
Petsoft generates an invoice when a reservation is created. You can take payment by credit card, cash or store credit. There are 40+ built-in reports, and they export to Excel.
Employees clock in and out, and the Payroll report shows scheduled and worked hours from those entries. Custom security groups set which permissions and reports each role has, so a front-desk employee can handle an arrival without seeing manager settings.
Starter is $50 and Professional is $100 per facility per month, billed monthly with no long-term contract. The pricing page has the details.
The Free plan has no time limit and covers one location, one employee and 15 pets. Integrated payments within Petsoft raise that to three employees and 50 pets. SMS and marketing campaigns need a paid plan.
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