A Kennel Connection alternative for boarding and daycare facilities
Kennel Connection says it has been building kennel software since 1994, and it sells desktop, cloud and hybrid versions. If you're comparing it with Petsoft, here is what its own pages say next to what Petsoft does, plus the questions to put to both companies.
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What Petsoft is
Petsoft is a web-based system for kennels, daycares, grooming salons and training centers. Reservations, customer and pet records, payments and staff all run in one place. See how Petsoft works for a facility. Walking and sitting businesses should ask sales whether it fits.
The features page has the full list. The evaluation worksheet is worth working through with your own boarding and daycare day in front of you.
Kennel Connection and Petsoft side by side
We checked Kennel Connection's own pages on October 27, 2026. Prices and terms change, so confirm anything that matters to you with Kennel Connection. Kennel Connection is a trademark of its owner, and Petsoft isn't affiliated with it.
| Topic | Kennel Connection | Petsoft |
|---|---|---|
| Price | Its pricing page lists KC Cloud at $149 a month, Hybrid at $149, Desktop from $89 and a grooming-only plan at $69. A second pricing page on the same site lists different plans: Standard at $89, Pro at $109 and Platinum at $149, by number of modules. Two-way texting is a $50 a month add-on. | A Free plan with no time limit. Starter is $50 and Professional is $100 per facility per month, with no pet or employee limits on either. Boarding and daycare reservations come with every plan. |
| Trial | A free 30-day demo. | The Free plan has no time limit, and you don't need a card to sign up. |
| Desktop or cloud | Both. The desktop version installs on Windows 10 or later, keeps the database on your computer, and doesn't update automatically. The cloud version needs only a browser. | Petsoft runs in a web browser. |
| Contract | Its FAQ says it doesn't believe in contracts. Its SaaS agreement sets a one-month term that renews monthly, asks for notice at least 15 days before the term ends, and requires an official cancellation form before the next billing date. Its terms say no refunds are provided on subscriptions. | Month-to-month, with no long-term contract. |
| Card payments | Its payments page doesn't name the processor, and mentions a Clover device and an administrative fee applied to invoices, with no amount given. Rates aren't published. Its SaaS agreement has a clause about bypassing or replacing its payment processing integrations, so read it before you sign. | Credit card processing comes with Starter and above, and integrated payments run through Cosairus Pay. Ask us for rates in writing. |
| Deposits | Deposits can be a flat rate, compound nightly or adjust for multiple pets. Owners can require approval of online bookings. | When a deposit policy applies, Petsoft works out the deposit when the reservation is created, and pet parents can pay deposits online through the portal. |
| Expired vaccines | You can set required vaccinations and have it warn when a pet's are missing or expired. The page we checked doesn't say whether it blocks a booking. | Shows a warning to your staff and to the pet parent, and your staff decide whether the pet can stay or attend. See how other vendors compare. |
| Texting | Two-way texting is a $50 a month add-on with unlimited texts. Its help center says mass texting isn't allowed, so reminders go out one at a time from a queue. | SMS comes with paid plans and is billed by usage on your monthly invoice, including message charges, carrier fees and phone number rental. |
| QuickBooks | Its pricing page lists a QuickBooks Desktop integration. | Ask the Petsoft team whether QuickBooks Online is available on your plan. |
| Moving your data | Says the cloud product includes a full data transfer from an existing platform. Setup fees aren't published. Its terms charge a $500 special project fee for data requests beyond one standard export a quarter. A final export at termination is free if your account is in good standing and paid. | Petsoft's onboarding team migrates your customer records, pet profiles and vaccination histories before your first day live. Initial staff onboarding typically runs a few hours. |
| Support | Live phone support Monday to Friday, 8 AM to 7 PM Eastern, with no answering service or hold queue. Tickets have a one-hour goal, and it asks you to allow up to 24 business hours. | US-based support. |
| More than one location | Its Standard, Pro and Platinum plans merge databases for up to two locations. More than two costs extra, and no amounts are published. Locations share data but report separately. | Professional covers up to three locations under one account, with consolidated multi-location reporting. Four or more is Enterprise, with a custom price. |
Questions to ask before you switch
- Which of your two pricing pages applies to me, and what is my monthly total for my setup, with texting and hardware?
- What notice and which form do I need to cancel, and are fees ever refundable?
- Which processor handles my cards, what are the rates, and what does the administrative fee on invoices come to?
- What does the clause on bypassing your payment integrations mean for how I take payments?
- Does an expired vaccine stop a booking, or only warn?
- What does a data export cost beyond the standard one, and what do I get when I leave?
- If I add a third location, what does the database merge cost?
Send Petsoft the same list through our contact page.
Frequently asked questions
If you run a boarding, daycare, grooming or training facility, yes. Petsoft covers reservations, a pet parent portal, vaccination records, card processing and staff scheduling. The table above shows where the two differ on payments, contract terms, data exports and locations.
Yes. Its site describes cloud, desktop and hybrid versions. The desktop version installs on Windows and keeps the database on your computer, and the cloud version needs only a browser. Petsoft runs in a web browser.
Its about page says it began in 1994 with a DOS program, and a Windows version followed in 1996. It describes itself as privately owned.
Its terms list a $500 special project fee for data requests beyond one standard export a quarter. A final export at termination is free if your account is in good standing and paid.
Sources, all Kennel Connection's own pages, read October 27, 2026: pricing, the second pricing page, FAQ, SaaS agreement, terms, payments, online booking, setting up vaccinations and options, texting, support policies, multiple locations and about us. Its two pricing pages disagree, so ask which one applies.
