Customer & Pet Tags
Your team already knows which pets require special handling, which vaccinations are overdue, and which customers need extra attention at pickup. Tags make that information visible on the profile, so every employee involved in their care has the same details at a glance.
Included on Professional plans and above
What you can do with Tags
Create tags for exactly what your facility needs to track: Aggressive, VIP, Flight Risk, No Off-Leash, whatever fits your operation. Apply them to customers, pets, or both, and pick an icon and color for each.
Petsoft flags conditions your staff already checks for by hand: a vaccine record that's missing or about to expire, a pet past its spay/neuter grace period, a customer with no card on file, an unsigned agreement. These system tags sit right next to your custom ones, and staff can't delete or edit them, so they stay reliable.
Decide who can create tag definitions and who can apply them day to day. Front desk staff can tag a profile at check-in without being able to touch your tag list.
Tags show up on the customer profile, the pet profile, customer search, and the daily reservation dashboard — the same screens your team already uses for every check-in, so no one has to dig up a separate report to see them.
